Professional Articles

Technology-Driven Changes in an Organizational Structure: The Case of Canada’s Courts Administration Service



Recently, the federal Courts Administration Service of Canada (the CAS) announced its plans to implement an automated case and registry management system (CRMS) in Canada’s Federal Courts: the Federal Court of Appeal, the Federal Court, the Tax Court and the Court Martial Appeal Court of Canada. The CRMS embraces many functions that contribute to the courts’ daily operations: case management, access to case records and documents, transmission and service of court records, transfer of cases and documents among courts, scheduling of cases and courtrooms, etc. Traditionally, these services have been provided by courts’ registries. However, integrated systems offer an opportunity to automate most processes, thereby improving operating efficiencies and reducing procedural delays.

Despite the significant benefits of digitization and automation of courts’ operations, the implementation of a CRMS solution poses significant risks to judicial independence. Particularly, this article scrutinizes how CRMS may undermine the security of judicial information and how automation of procedures may adversely affect the procedural independence of the judiciary. To minimize these risks, this article suggests that the CAS create a specialized standard-setting committee that will monitor the CRMS implementation process.


judicial independencecase and registry managementcourt administrationinformation technology
  • Year: 2020
  • Volume: 11 Issue: 2
  • Page/Article: 6
  • DOI: 10.36745/ijca.326
  • Published on 10 Aug 2020
  • Peer Reviewed